Job portal help center
Got questions? We’ve got answers! Explore our FAQs to find quick solutions for job seekers and employers, from applying for jobs to posting listings.
Browse by Topic
Job Seekers
Looking for your next opportunity? Learn how to apply, optimize your profile, and get noticed by top employers.
Employers
Find the right talent for your business with ease. Get answers to common questions about job postings, candidate screening, and our hiring process.
General
Have questions about how our platform works? Find key information about accounts, support, and general policies.
Creating an account is easy. Simply click the Sign Up button at the top of the page, fill out your basic details, and follow the prompts to get started. Once registered, you can begin building your profile and browsing job opportunities right away.
Once you've created an account and logged in, you can apply for any job listing with just a few clicks. Click on a job that interests you, review the description, and hit the Apply Now button. Depending on the employer's settings, you may be asked to upload your CV or answer a few screening questions.
Yes! After signing up, you can upload your CV directly to your profile. This allows you to apply for jobs faster and makes it easier for employers to find you based on your skills and experience.
Your dashboard includes a dedicated Applications section where you can view all the jobs you've applied for, including the date you applied and the current status. It’s a great way to stay organised and monitor your progress.
No. Elevate is completely free for job seekers. You can create an account, apply for jobs, and receive alerts — all at no cost.
You can set up job alerts from your dashboard by selecting your preferred job titles, locations, or industries. Once enabled, you’ll receive email notifications when new jobs matching your criteria are posted — so you’ll never miss an opportunity.
To post a job, start by creating an employer account or logging in to your existing one. Once you're in your dashboard, click Post a Job, fill in the job details, and submit your listing for approval or instant publishing (depending on the settings).
Yes. With access to the candidate database, you can search for potential hires based on specific skills, experience, or location. Use the filters to narrow your search and view detailed candidate profiles and CVs.
Job posting fees may vary depending on the type of listing and visibility options you choose. Basic job listings are often free or low-cost, while premium features such as featured listings or access to the candidate database may incur additional charges.
All job listings can be managed from your employer dashboard. You can edit, pause, or remove listings at any time, as well as track views and application stats to measure performance.
Once a candidate applies to your job listing, their application and contact details will appear in your dashboard. You can reach out directly via email or use the built-in messaging system (if available on your plan).
Yes. Featured job postings appear at the top of search results and may also be highlighted across the site for greater exposure. You can choose this option when creating or editing a job listing.
This job portal is a modern, easy-to-use platform designed to connect job seekers with top employers. Whether you're looking for your next opportunity or looking to hire, the portal offers a streamlined experience to help you reach your goals faster.
If you've forgotten your password, simply click the Forgot Password? link on the login page. Enter your registered email address, and we’ll send you instructions to reset it safely and securely.
Absolutely. We take your privacy and data security seriously. Your information is stored securely and never shared with third parties without your consent. Our platform uses encryption and follows industry best practices to protect your data.
Yes. The portal is fully responsive and works seamlessly across desktops, tablets, and smartphones. You can browse jobs, apply, and manage your profile on the go — anytime, anywhere.
If you need help, our support team is here for you. You can reach us by using the Contact Form on this page or by emailing us directly at [insert email address]. We aim to respond to all queries as quickly as possible.
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